Our Auckland Head Office
Phone: 09 915 9500
Fax: 09 915 9581
Email: customerservice@propharma.co.nz
Funded Vaccines Toll Free 0508 482 224
Postal:
P.O. Box 62-027, Sylvia Park, Auckland 1644
Contact Us
About Us
In business for over 120 years, ProPharma is the only national pharmaceutical wholesaler in New Zealand, with more than 250 staff operating from 8 branches nationwide. Our size certainly gives us an advantage in terms of synergies and efficiencies...
but what we rely on to set us apart is customer service and the ‘Can Do, Will Do’ attitude of our staff.
As well as being experts in logistics, the ProPharma finance, customer service, administration and IT teams play a vital role within the company. ProPharma staff are served by a robust, integrated and efficient computer system that handles over 3,000 orders every day.
Loyal support by customers is generously rewarded. Terms of trade continue to benefit those who order efficiently and in volume. There are also preferred payment incentives, different billing cycles and our partnership with American Express provides an opportunity to turn business expenses into exciting lifestyle rewards.
Good service and stock levels, prompt delivery, efficient ordering systems are at the heart of our wholesale business, but we have always been seen as much more than a supplier to pharmacy with a long history of sponsorship including the Gold Sponsor of the Primary Healthcare Awards, financial assistance to new and existing pharmacy owners or those developing their business and an increasing number of value-added services.
These include:
• Free pharmacy brokerage
• Pharmacy valuation services
• Staff placement
• Marketing and promotions
• Special buying arrangements
• Professional support and onsite visits
• Procurement service for hard-to-get items
• Information and electronic supplier reps’ order management
• ProPharma is a Recognised Training Site for undergraduate students from the University of Auckland School of Pharmacy
• Networking events with industry relevant key note speakers
• PharmaLines monthly trade magazine, offering monthly specials – New Zealand’s only nationwide promotional magazine for pharmacy.
ProPharma’s aim is to be the company of choice for customers, suppliers and staff and welcomes enquiries from New Zealand based pharmacies and health services that are looking for a competitive wholesale service provider.
Distribution Centres
Whangarei
Phone: 09 438 9519
Fax: 09 438 9681
Nelson
Phone: 03 547 6461
Fax: 03 547 6455
Hamilton
Phone: 07 957 8199
Fax: 07 957 3840
Christchurch
Phone: 03 962 0801
Fax: 03 389 5459
Palmerston North
Phone: 06 952 0039
Fax: 06 952 0035
Dunedin
Phone: 03 474 9150
Fax: 03 474 5061
Wellington
Phone: 04 576 1830
Fax: 04 576 1811